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Sales & Marketing Assistant

Aarschot, Belgium

As our Sales & Marketing Assistant, you play a crucial role in supporting our commercial activities and ensuring smooth operations across sales and marketing. You will manage administrative processes with precision and structure while thinking proactively about how to improve our service to clients and internal teams. This hands-on role is ideal for someone who thrives in a dynamic and technical environment and takes ownership of their responsibilities.

We are looking for a detail-oriented and entrepreneurial individual who is eager to contribute to the success of our customers and the company as a whole. This role goes beyond just working behind the scenes: you will be a critical point of contact for customers and ensure they consistently receive the best service.

Tasks

Manage all customer and sales information in the CRM system
Prepare quotes with support from the Engineering team
Send and follow up on quotes in collaboration with the Sales team
Process orders in the ERP system and issue order confirmations after consulting with the Operations Planner
Collect and create content for newsletters, social media, and promotional materials in line with the company’s branding
Maintain and update the company website and social media platforms
Coordinate the logistics and practical arrangements for exhibitions and other marketing initiatives, occasionally participating in their execution
Split between sales and marketing related tasks: initially approx. 90% sales vs. 10% marketing

Responsibilities

Manage the end-to-end sales administration process, including preparing and following up on quotes, processing orders, and maintaining accurate records in the CRM system
Act as a point of contact for customer inquiries, providing timely and customer-focused solutions
Coordinate with internal teams (engineering, operations, quality) to ensure a smooth onboarding process for (new) customers, including commercial, technical and regulatory topics
Proactively identify and implement process improvements to enhance customer satisfaction and internal efficiency
Assist in the planning and execution of marketing and communication activities to boost brand visibility and engagement

Your Profile

A bachelor’s degree or equivalent in business administration, marketing, communications, or a related field.
Experience in a sales support or administrative role, preferably in a technical or industrial environment, ideally in the supply chain of the healthcare industry.
Familiarity or interest in marketing tasks, including digital marketing and content creation, is a plus.
Excellent organizational and administrative skills, with keen attention to detail .
Impeccable communication skills, both verbal and written, in English; additional European languages (e.g. Dutch, French, or German) are a plus. Comfortable initiating customer conversations by phone.
Proficient in CRM and ERP systems, with strong Microsoft Office skills. Awareness of the latest online tools for marketing and communication is highly valued. Experience with Odoo is a plus.
Affinity for technical products and a willingness to learn about our industry-specific solutions.
Customer-focused with a proactive and problem-solving attitude.
Precision-oriented and capable of managing multiple tasks and priorities effectively.
Located in Belgium, with a valid working permit for employment in Belgium.

Our offer

An office based full-time job as sales and marketing support, in an innovative, high-tech environment
Nice colleagues, a great boss 😉, but even better customers 😊
Attractive salary package including extra-legal benefits.
Sorry, no ping-pong or pool tables at Amnovis (yet) ☹️
Working location with excellent connectivity to public transportation